Barrier in communication - Example - Part V

A perfect example of a communication gap: Its one of my favourites that I cherish. I regularly use it in my training sessions to insist on the importance of communication.

A letter from the Top Level to the Junior Level Management

From: Managing Director To Production Director: "Tomorrow there will be a total eclipse of the sun at nine O"clock. This is something which we cannot see happen every day. So let the workforce line up outside, in their best clothes, to watch it. To mark the occasion of this rare occurrence, I will personally explain the phenomenon to them. If it is raining we shall not be able to see it very well and in that case the workforce should assemble in the canteen."

From: Production Director To Production Manager: "By order of the Managing Director, there will be a total eclipse of the sun at nine O'clock tomorrow morning. If it is raining we shall not be able to see it very well on site, in our best clothes. In that case, the disappearance of the sun will be followed through in the canteen. This is something that we cannot see happen every day".

From Production Manager To Departmental Manager: "By order of the Managing Director, we shall follow through in our best clothes, the disappearance of the sun in the canteen tomorrow at nine O'clock. The Managing Director will tell us whether it is going to rain. This is something which we cannot see happen every day".

From Departmental ManagerTo Foreman: "If it is raining in the canteen tomorrow morning, which is something that we cannot see happen every day, the Managing Director, in his best clothes will disappear at Nine O'clock."

From ForemanTo All Operators "Tomorrow morning at nine O'clock, the Managing Director will disappear. It is a pity that we cannot see this happen everyday". I cannot think of a better example that can happen in an organisation.

I would give 100/100 for this........