Tuesday, August 12, 2008

Corporate Communication - The essence

Communication:

Definition: "Communication is the process of exchange of ideas, thoughts and feelings in commonly understandable words."

This is the most simple definition that I can think of on this subject.

In this definition, the word commonly understandable is very important. Reason......we may convey something......but the receiver also has to perceive it in the same context that we are trying to say. For example........you tell your friend to meet you at 4.30 pm, but hears it as 5.30 pm and comes an hour late. Here there was no common understanding.....Hence, communication is incomplete. I would rather say, there was no communication..... why it didn't fulfill the above definition. Below is the communication flow diagram.


The above diagram is simple and doesn't require much explanation. The sender has a message that he encodes in his language and sends it to the receiver through a medium (channel). The receiver receives the message, decodes it, understands it and gives response. Now we assume that the receiver decodes the message in the same manner the sender wanted it to be decoded. If this doesn't happen, as I said before, communication becomes incomplete and it becomes a failure. In Management terms, this is called Communication Gap (CG).

Communication Gap: The misunderstanding of the message by the receiver sent by the sender is called the Communication Gap.

And the factors that contribute to CG are called barriers in communication.

Barriers to communication: Definition: Aspects of or conditionsin a workplace that interfere with effective exchange of ideas or thoughts.

We will discuss about the various barriers in communication and the components of communication in the next blog

Monday, August 11, 2008

What is Training??????

After understanding the purpose of this Blog, I think we can get down to business. First of all we will try to understand " What is training." I was able to collate a few definitions of this term from various sources and of course from my experience. They are as below. The count of the definition is endless and people are free to post their views in this blog.

  • An activity leading to skilled behaviour
  • The conscious and planned process of transferring knowledge, skills and attitudes to others."
  • The term training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.
  • Training means practicing to gain more skills.
  • In a workplace training can be defined as a learning to improve performance.
  • The word "Training" is an encompassing term, which is often used, in describing changes occurring in our behaviors because of an experience we have encountered at some point in our lives. We usually call it Training.
  • Hence training can take place either through one’s experience or through the class room.
    Source : unknown
  • Training is defined in the Collins English Dictionary as the “process of bringing a
    person to an agreed standard of proficiency by practice and instruction.”
  • Training is about passing on information, skills and knowledge. Training helps people to develop cognitive skills and capabilities.

Monday, August 4, 2008

Importance Of Training and Development

We have seen What is training???.... But Why is Training required........ Why does a company require a Training & Development department. What is its significance. We will cover these aspects in the " Importance Of Training and Development".... Only when we realize why this department is indispensible will we be able to appreciate its contribution to corporate growth and development.

• Optimum Utilization of Human Resources - Training and Development helps in optimizing the utilization of human resource that further helps the employee to achieve the organizational goals as well as their individual goals.

Development of Human Resources – Training and Development helps to provide an opportunity and broad structure for the development of human resources’ technical and behavioral skills in an organization. It also helps the employees in attaining personal growth.

Development of skills of employees – Training and Development helps in increasing the job knowledge and skills of employees at each level. It helps to expand the horizons of human intellect and an overall personality of the employees.

Productivity – Training and Development helps in increasing the productivity of the employees that helps the organization further to achieve its long-term goal.• Team spirit – Training and Development helps in inculcating the sense of team work, team spirit, and inter-team collaborations. It helps in inculcating the zeal to learn within the employees.

Organization Culture – Training and Development helps to develop and improve the organizational health culture and effectiveness. It helps in creating the learning culture within the organization.

Organization Climate – Training and Development helps building the positive perception and feeling about the organization. The employees get these feelings from leaders, subordinates, and peers.

Quality Training and Development helps in improving upon the quality of work and work-life.

Healthy work-environment – Training and Development helps in creating the healthy working environment. It helps to build good employee, relationship so that individual goals aligns with organizational goal.

Health and Safety – Training and Development helps in improving the health and safety of the organization thus preventing obsolescence.

Morale – Training and Development helps in improving the morale of the work force.• Image – Training and Development helps in creating a better corporate image.

Profitability – Training and Development leads to improved profitability and more positive attitudes towards profit orientation.

• Training and Development aids in organizational development i.e. Organization gets more effective decision making and problem solving. It helps in understanding and carrying out organisational policies

• Training and Development helps in developing leadership skills, motivation, loyalty, better attitudes, and other aspects that successful workers and managers usually display.



courtesy : http://traininganddevelopment.naukrihub.com/